Privacy and Cookies
INFORMATION ON COOKIES
To make our site easier and more intuitive we use cookies. Cookies are small pieces of data that allow us to compare new and past visitors and to understand how users navigate through our site. We use the data collected through cookies to make the browsing experience more enjoyable and more efficient in the future.
Cookies do not record any personal information about a user and any identifiable data will not be stored. If you want to disable the use of cookies, you need to customize your computer's settings by setting the deletion of all cookies or activating a warning message when cookies are stored. To proceed without changing the application of cookies, simply continue browsing.
Visit AboutCookies.org for more information on cookies and how they affect your browsing experience.
The types of cookies we use
Essential cookies
These cookies are essential in order to allow you to move around the site and make full use of its features, such as accessing the various protected areas of the site. Without these cookies some necessary services, such as filling out a contact form, cannot be used.
Performance cookie
These cookies collect information on how users use a website, for example, which pages are most visited, if you receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected through cookies is aggregated and therefore anonymous. They are used only to improve the functioning of a website.
By using our site, the user accepts that these cookies can be installed on their device.
Cookies allow the site to remember the choices made by the user (such as name, language or region of origin) and provide customized advanced features. These cookies can also be used to remember changes made to text size, fonts and other parts of web pages that can be customized. They can also be used to provide services you have asked for such as watching a video or commenting on a blog. The information collected by these types of cookies can be made anonymous and unable to monitor your browsing activity on other websites. By using our site, the user accepts that these cookies can be installed on their device.
How to manage cookies on your PC
If you want to allow cookies from our site, please follow the steps below,
Google Chrome
1. Click on "Tools" at the top of the browser window and select Options
2. Click on the 'Under the Hood' tab, locate the 'Privacy' section, and select the "Content Settings" button
3. Now select 'Allow local data to be set'
Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0
1. Click on "Tools" at the top of the browser window and select 'Internet Options', then click on the 'Privacy' tab
2. To enable cookies in your browser, make sure that the privacy level is set to Medium or below,
3. By setting the privacy level above Medium you will disable the use of cookies.
Mozilla Firefox
1. Click on "Tools" at the top of the browser window and select "Options"
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to use cookies'
Safari
1. Click on the Cog icon at the top of the browser window and select the "Preferences" option
2. Click on 'Protection', select the option that says 'Block third parties and cookies for advertising'
3. Click on 'Save'
How to manage cookies on Mac
If you want to allow cookies from our site, please follow the steps below:
Microsoft Internet Explorer 5.0 on OSX
1. Click on 'Explore' at the top of the browser window and select the "Preferences" option
2. Scroll down until you see “Cookies” in the Receive File section
3. Select the 'Do not ask' option
Safari on OSX
1. Click on 'Safari' at the top of the browser window and select the "Preferences" option
2. Click on 'Security' and then 'Accept cookies'
3. Select "Only from the site"
Mozilla and Netscape on OSX
1. Click on 'Mozilla' or 'Netscape' at the top of the browser window and select the "Preferences" option
2. Scroll down until you see the cookies under 'Privacy and security'
3. Select 'Enable cookies only for the site of origin'
Opera
1. Click on 'Menu' at the top of the browser window and select "Settings"
2. Then select "Preferences", select the 'Advanced' tab
3. Then select the 'Accept cookies' option
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to allow the website to analyze how users use the site. The information generated by the cookie on the use of the website (including your anonymous IP address) will be transmitted and stored on Google's servers in the United States. Google will use this information for the purpose of examining your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet use. Google may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse to use cookies by selecting the appropriate setting on your browser, but please note that if you do this you may not be able to use all the features of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above.
You can prevent Google from detecting a cookie that is generated due to traffic analysis and related to your use of this website (including your IP address) and the processing of such data by downloading and installing this browser plugin. : http://tools.google.com/dlpage/gaoptout?hl=en
PRIVACY POLICY
This Privacy Policy refers to the use of this website (www.eligoitalia.com the "website") managed by ELIGO ITALIA and to the use of all the services offered by the site. Our aim is to ensure the protection of your personal data at all times. We kindly ask you to carefully read the Privacy Policy to find out what information is collected and for what purpose it is used.
1 TYPES OF INFORMATION COLLECTED
When you register to create a site user account, you are asked for personal information, such as name and surname, address, country of residence, gender, date of birth, nationality, e-mail address, telephone number, credit card details. . You are also asked to choose a username and password for your user account.
When you buy a product or use other services offered by the site, information relating to the transaction is recorded, such as the type of products you purchase, the delivery address, credit card and payment details.
When you communicate with us, for example by sending an e-mail, these communications are kept to follow up on your requests, to answer your questions and to improve our services.
Furthermore, every time you interact with us, information is automatically collected, such as the IP address, the type and version of the browser used for navigation, the operating system and the platform. The site uses so-called "cookies" and information is collected every time your browser accesses the site. Cookies are data that are transferred to your computer's hard drive through the browser and that allow us to recognize you when you access the site, in order to remember your browser settings and customize the site according to your needs. You can also disable cookies from your browser settings but remember that, from the moment you disable cookies, you may not be able to use all the services offered by the site.
2 HOW THE INFORMATION COLLECTED IS USED
All the information we collect from our customers helps us personalize and improve your shopping experiences on the site. The information we collect is used to manage orders, for the delivery of products and the provision of the requested services, to personalize content and shopping experiences on the site, payment procedures, to optimize our services, products and the site itself. Since we want our customers to feel safe, the information collected will be used for research and prevention of fraud and other illegal activities. Furthermore, this information will be used to send you special offers and information on products that may interest you.
Your personal data will be kept as long as there is a commercial purpose or for as long as required by law after which they are deleted.
3 SHARING INFORMATION WITH THIRD PARTIES
The protection of your personal data is extremely important to us and we want you to be sure that your personal data is in good hands. The information concerning you is shared exclusively as indicated above and only with third parties who comply with the laws on the protection of personal data and who ensure an adequate level of protection.
For some services, such as product delivery, payment procedure, customer support, we use third parties. These third parties will have access to that personal information that we have collected from you and which is necessary for them to perform their functions. They are not authorized to use your personal information for any other purpose and are contractually obliged to comply with the laws regarding the protection of personal data.
Personal information will be disclosed where required by law, to enforce the General Terms and Conditions and to enforce any other agreements, in the case of investigative actions, investigations and for the prevention of fraud or other illegal activities.
In all other cases, your personal information will only be shared with third parties with your explicit consent. You will have the opportunity to choose that your personal data is not shared with any third party. If and when we transfer your information to a third party based abroad, we guarantee that your personal data are adequately protected.
4 SECURITY OF YOUR PERSONAL DATA
To protect personal data from unauthorized access, disclosure and modification, we have implemented from a technical point of view the protection systems and the related security measures that guarantee their protection. These security measures are adapted from time to time to achieve a high level of security each time. However, keep in mind that, despite our best efforts, no security measures are perfect or impenetrable. Furthermore, to help us maintain a high level of security, we ask you to keep your username and password and not to disclose them to third parties.
Some of your information will be stored on a server provided by a third party, which has been chosen based on our experiences to date but we may change it at any time, particularly when we believe your personal information is no longer protected in proper way. This third party supplier undertakes to try to constantly guarantee a high standard of safety. However, we cannot assume any responsibility for the work of this third party supplier.
5 PRIVACY RIGHTS
You can contact Eligo Italia at any time (by sending an e-mail message to info@eligoitalia.it) and ask for information on all personal data collected about you. You can also request the modification, updating or deletion of your personal data. Please note that if you ask us to delete your personal data, we will no longer be able to provide you with our services.
By accessing your account on the website, at any time you have the possibility to modify, update or delete personal information such as name, surname, address, country of residence, credit card details. Of course, you can cancel your account at any time.
6 WHO CONTROLS PERSONAL INFORMATION AND CONTACTS
Personal information will be controlled by ELIGO ITALIA Service. For any questions regarding the Privacy Policy, the processing of personal data or to exercise your privacy rights, simply send an e-mail message to info@eligoitalia.it
Your requests will be treated with the utmost care to promptly resolve any problem concerning the protection of your privacy.
7 CHANGES TO THE PRIVACY POLICY
The Privacy Policy is subject to periodic changes aimed at ensuring greater protection of your personal data. We recommend that you periodically check the Privacy Policy when you log into your account. Your use of the site implies your consent to the updated version of the Privacy Policy.
8 RELATED INFORMATION
Before using the website, we kindly ask you to also carefully read the following documents.